# Akaash Amalraj

> Senior Technical Writer with 8+ years of experience documenting APIs, admin portals and operations processes for regulated financial and enterprise software. Currently the sole technical writer for PayPal World, a cross-border wallet interoperability network. Open to Senior/Staff Technical Writer, Documentation Lead and AI-focused documentation roles.

This site is a portfolio built like a developer documentation portal. The facts below are accurate as of September 2026. Writing samples on this site use a fictional company ("Meridian") and contain no employer content.

## Summary

- Current role: Senior Technical Writer, PayPal World at PayPal (June 2025 to present). Sole documentation owner. About 25 API endpoints documented end to end, close to 20 integration guides, around 30 partner-facing emails, Admin and Participant Portal guides, dispute guidelines and operations SOPs, the developer style guide, and custom Cursor rules. Documentation supported PayPal World's public launch.
- Previous role: Senior Technical Writer at Kissflow (November 2021 to June 2025). 200+ API references and SDK guides across 30+ releases, OAuth 2.0 and Okta SSO docs, modular docs-as-code architecture, Crowdin localization, most of the customer video library, mentored two junior writers. Received the Technical Writing Rockstar Award.
- Earlier: Technical Documentation Specialist at White Mastery Systems (2021), Technical Communication Associate at Lammaali Impex (2018 to 2021), Technical Documentation Intern at Everest Stabilizers (2017 to 2018).
- Education: B.E. Computer Science, Loyola ICAM College of Engineering and Technology, Chennai (2014 to 2018).
- Skills: API documentation (REST, OpenAPI, Postman), docs-as-code (Git, Markdown, PR reviews, Stoplight, Docusaurus), structured authoring (DITA, Oxygen XML, MadCap, Acrolinx), generative AI (Claude Code, Codex, Cursor rules), payments and fintech, auth and security documentation.
- Working style: runs a weekly intake rhythm with product managers (four at Kissflow, eight at PayPal across San Jose, Chicago, Singapore and India) covering what's upcoming, in development, in testing and releasing, so docs ship with each release. Uses cost-aware multi-agent loops in Claude Code: Opus orchestrates, Sonnet writes, Haiku verifies.
- Languages: English, Tamil, Telugu, French (elementary).
- Contact: akaash.amalraj@gmail.com, https://www.linkedin.com/in/akaashamalraj

## Pages

- [Recruiter quickstart](https://akaashamalraj.com/quickstart): The 60-second summary and target roles
- [Changelog](https://akaashamalraj.com/changelog): Full career history as release notes
- [Reviews](https://akaashamalraj.com/reviews): Feedback from managers and colleagues
- [PayPal World case study](https://akaashamalraj.com/guides/paypal-world)
- [Kissflow case study](https://akaashamalraj.com/guides/kissflow)
- [How I work](https://akaashamalraj.com/guides/how-i-work): Documentation process
- [AI-augmented docs](https://akaashamalraj.com/guides/ai-workflow): How AI tools are used, with human verification
- [Skills and tools](https://akaashamalraj.com/reference/skills)
- [Resume (PDF)](https://akaashamalraj.com/Akaash-Amalraj-Resume.pdf)

## Writing samples

- [Payouts API reference](https://akaashamalraj.com/samples/payouts-api)
- [Integration quickstart](https://akaashamalraj.com/samples/integration-quickstart)
- [Dispute handling SOP](https://akaashamalraj.com/samples/dispute-sop)
- [Style guide excerpt](https://akaashamalraj.com/samples/style-guide)
- [DITA task topic](https://akaashamalraj.com/samples/dita-topic)
- [Cursor rules for API docs](https://akaashamalraj.com/samples/cursor-rules)
- [Before and after rewrites](https://akaashamalraj.com/samples/rewrites)
- [Style checker](https://akaashamalraj.com/tools/style-checker)